CARE FOR YOUR WINDOW TREATMENTS

Cleaning Instructions

Use the instructions for your exact product and fabric. Ask Vince for the care information that applies to your order.

Keep the product instructions

Different fabrics, coatings, hardware and motors can need different care. Retain the manufacturer’s instructions and confirm them before using a cleaner or wet-cleaning method.

Start gently

Remove loose dust using the method recommended for your particular treatment. Avoid harsh cleaning, scrubbing or force that could damage fabric, slats or mechanisms.

Check before spot cleaning

Do not assume every shade or curtain fabric can be washed or spot-cleaned. Follow the product-specific directions, including any testing instructions, before applying moisture or a cleaning product.

Motorized products

Use the manufacturer’s operating and care instructions for motors, remotes, batteries and any solar accessories. Contact Vince if operation changes or you are unsure how to care for a component.

Need help?

Send Vince a photograph and identify the product from your order. For a suspected defect, review the California warranty and contact him during the applicable warranty period.

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