Frequently Asked Questions

Vince is the contact for San Francisco Bay Area and Northern California projects. Send your city or ZIP code so he can confirm service for your address.

Elevated Windows offers free consultations to discuss the space, style and product options for your project. Contact Vince to arrange the next step.

Approximate measurements, a window count and photos help with the first conversation. Review the final measurements with Vince before ordering custom treatments.

Explore roller, zebra, honeycomb, Roman and sheer shades, Venetian and faux wood blinds, and curtains. Ask Vince which fabrics, finishes and operating options are available.

Motorization is available on select products. Review the product and control choices with Vince and have those selections included in your quote.

California customers receive three years of limited coverage for defective materials, motors and mechanisms in normal residential use. Review the California warranty page for coverage, eligibility, exclusions and how to request help.

The existing Elevated Windows policy includes a one-time 40% discount on a replacement order of the same product type within 30 days of the original installation. New measurements may be needed. See the reorder option for details.

Your quote depends on the measurements, product, fabric, operation and installation scope. Vince can discuss those choices and prepare a quote for your project.

Ask Vince to confirm the available payment methods, deposit and balance terms for your project. Review those details in your written quote before moving forward.

Yes. Contact Vince with your room layout and light-control or privacy needs. California warranty coverage is for normal residential use; commercial or high-use warranty coverage must be stated in writing.